Client Review Administrator, South Africa

Role summary

We are currently looking for a client review administrator to join our Operations team based in Cape Town. As a junior member of the global client review team, support the delivery of a high-quality client review experience, mainly for our Luxembourg and Jersey clients. Your role will focus on assisting with the smooth and transparent execution of periodic reviews for Altum Group’s managed entities, using technology-driven processes and ensuring all activities comply with Altum Group’s regulatory obligations and policies.

Help with the ongoing development of Altum Group’s digital periodic review solution by gathering input from key stakeholders. You will also assist in automating data management tasks based on periodic review findings, making sure that any updates to data are accurately recorded as they are identified.

​Key responsibilities

Assist in the development of a digital and dynamic review process working closely with key stakeholders including Business Analysts, Compliance, Technology and client facing teams to ensure the delivery of an efficient periodic review process.
As a periodic review specialist, undertake the examination of existing client files for accuracy, completeness, and compliance with relevant regulations and policies and procedures.
Ensure periodic reviews are completed inline with the schedule of periodic reviews based upon review schedule.
Ensure that client information profile, including identification documents, addresses, and business details, is up-to-date and reflects any changes in the client’s circumstances.
Assist in the identification and propose mitigations to potential risks associated with client relationships.
Maintain accurate and complete records of all reviews, including any supporting documentation and findings.
Work with client facing teams, to ensure necessary information and updates are collated and completed in line with respective findings identified during the review process.
Maintain findings schedule ensuring relevant findings are managed by the client facing teams and updated in line with key performance matrix
Identify and escalate any potential issues or red flags identified during the periodic review process to the appropriate personnel for further investigation and action.
Liaising with colleagues cross jurisdictionally in relation to periodic review matters assisting with cross jurisdictional Clients and Investors (where applicable).
Assist in the embed a strong understanding of the periodic review process and regulatory requirements, leading continuous improvements and developing training.
Assist in the development of the periodic review process and developed in-line with industry changes.

Expected skills/experience

Relevant finance and/or legal industry experience.
Experience within AML/CDD or periodic review sector.
Experience working within European corporate structures with a good working knowledge of the Luxembourg Money Laundering framework.
Experience working with Alternatives fund structures.
Strong team player who can contribute as part of the overall periodic review team.
The presence and substance to be able to represent Altum and act as an ambassador for the business.