Manager, Family Office – Jersey
Role Summary
Acting as a Manager within the Altum Group, having responsibility and oversight for the administrative support and relationship management provided by junior members of the team to the entire client portfolio. Overseeing complex and/or significant transitions in the portfolio unsupervised. Provision of clear and concise updates to respective directors on all matters relating to a transaction and highlighting any specific requirements and matters to be brought to the directors’ attention. Managing the on boarding of new clients and their respective internal sign off in accordance with Altum Group policies.
Responsible for ensuring the maintenance of up-to-date task lists and efficient running of the team meetings ensuring that meetings are held on a regular basis with all junior members in attendance. Providing training and technical support to the underlying team in relation to general structuring and corporate governance requirements. Collate feedback in relation to any junior members of the team and undertake the probation, annual appraisal and development process.
Key responsibilities
Client Relationship
- Working closely with your superior to provide quality and efficient service to various client portfolios;
- Support immediate management team with the delivery and implementation of divisional strategy and business targets;
- Acting as first point of contact for queries from team members;
- Develop and maintain effective working relationships with colleagues both in immediate department and wider departments/jurisdictions as required;
- Oversight of various client portfolios ensuring general administration undertaken;
- Supervising team meetings and oversight of junior members of staff;
- Liaising with 3rd parties such as lawyers, auditors, property and investment managers as required;
- Ensure maintenance of trustand respective database administration;
- Ensure statutory filings within applicable deadlines;
- Co-ordination of meetings; hold and take minutes for meetings;
- Oversight and first review of complex transaction documentation;
- Oversight of the collation of due diligence and customer take on procedures;
- Maintain and monitor task list to ensure completion on a timely basis;
- Assisting with the drafting of internal documents;
- Provide general team administration assistance as required;
- Perform other duties as necessary to support the administrative team and wider business and generally act in the best interests of the division by supporting team members.
Time Management
- Ensure accurate and timely recording of personal time in line with group procedures and agreed recoverability;
- Review of underlying teams time recording ensuring accuracy and adherence with group procedures and agreed recoverability;
- Reviewing of WIP on client portfolio ensuring any ad hoc fees are considered;
- Oversight of WIP review on junior members client portfolios ensuring any ad hoc fees are considered;
- Review of invoices and circulation to client;
- Review of client financial statements;
Mentoring/Professional Development
- Maintenance of mandatory AML training as required;
- Attendance at any additional training provided by Altum Group;
- Studying towards a professional Table 4 qualification such as ICSA or equivalent;
- Supervise and mentor underlying team who are studying towards professional qualifications;
- Developing and coaching underlying team on a one to one basis.
- Managing performance of direct reports through the performance management process, including performance review meetings and objective setting.
Expected Skills / experience
Prerequisite
- Minimum 5 years’ experience in the finance industry;
- Holding relevant and recognised professional qualification in line with Table 5 requirements;
- Working towards a professional Table 4 qualification such as ICSA or equivalent;
Competencies
- Ability to delegate and oversee others;
- Excellent interpersonal and communication skills;
- Ability to motivate others and to lead others by example.
General Governance
- A good understanding of Jersey statutory laws and other related legal and regulatory requirements and legislation;
- A good understanding of cash management processes and systems;
- An understanding of reports, procedure manuals and performance measurement reports at client level.
Family Office Specific
- The ability to review and provide initial comments on legal documentation;
- A good understanding of trust and estate structuring and the respective legal, tax and Governance requirements;
- A good understanding of current industry specific legislation, regulation and working practices.